Baker Hill Cleaners & Tailors
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Frequently Asked Questions

Dry Cleaning

How long does it take for you to clean my clothes?

Most dry cleaning orders are ready in two to three days. If you need something faster, just let us know and we’ll do our best to help. Wedding dresses and specialty items may take a little longer because we handle them with extra care.

Do you offer pickup and delivery for dry cleaning?

Yes, we offer pickup and delivery for dry cleaning in Glen Ellyn and nearby areas. You just need to schedule a time, and we’ll handle the rest. It’s an easy way to get your clothes cleaned without leaving home.

Can you clean and preserve my wedding dress?

Yes, we specialize in cleaning and preserving wedding dresses. We use gentle methods to keep your dress looking beautiful for years to come. If you need any repairs or adjustments, we can help with that too.

How much does it cost to get my clothes dry cleaned?

Prices depend on the type of clothing and service needed. Simple items like shirts and pants usually cost less, while special items or fabrics may be a bit more. We keep our prices fair and will let you know the cost up front.

Can you remove tough stains from my clothes?

We do our best to remove tough stains using special cleaning methods. While most stains can be taken out, some might be harder to get rid of completely, depending on the fabric and how long the stain has been there. We always handle your clothes with care.

Wedding Cleaning

How long does it take for you to clean a wedding dress?

Wedding dress cleaning usually takes between one and two weeks. The exact time depends on the fabric and any special details on your dress. If you have a specific deadline, just let us know and we’ll do our best to have it ready for you.

Can you remove stains from my wedding dress?

Yes, we can remove most stains from wedding dresses, including dirt, food, and wine. Some tough stains may take extra care, but we always do our best to get your dress looking clean and fresh again.

How do you preserve a wedding dress after cleaning it?

After cleaning your wedding dress, we carefully fold it and place it in a special preservation box with acid-free tissue to help prevent yellowing. This keeps your dress safe from dust, light, and moisture, so it stays beautiful for years to come.

How much does it cost to clean and preserve a wedding dress?

The cost to clean and preserve a wedding dress usually ranges from $199 to $399, depending on the fabric and how detailed the dress is. Dresses with lots of beading or lace may be on the higher end of the range.

Can you handle delicate fabrics and detailed beadwork on wedding dresses?

Yes, we have experience working with delicate fabrics and detailed beadwork. We use gentle cleaning methods to protect every part of your wedding dress, making sure beads, sequins, and lace stay in great shape.

Wedding Gown Preservation

How long does it take for you to clean and preserve a wedding dress?

It usually takes about 2 to 3 weeks to clean and preserve a wedding dress. If you need your dress sooner, let us know and we’ll do our best to help.

Will you be able to remove all the stains from my wedding dress?

We do our best to remove all stains from wedding dresses, including tough ones like wine or dirt. While most stains come out, some old or deep stains may not disappear completely. We take extra care with every dress to get the best results possible.

How do you keep my wedding dress safe during the cleaning and preservation process?

We handle your wedding dress with great care from start to finish. Your dress is cleaned gently, checked by hand, and stored in safe packaging to protect it from damage. We use special methods so your dress stays in excellent condition.

What kind of box or packaging do you use to preserve my wedding dress?

We place your wedding dress in an acid-free box with special tissue paper to keep it safe and prevent yellowing. This packaging helps protect your dress from dust, light, and moisture, so it stays beautiful for years to come.

Can you preserve other special outfits, like a veil or bridesmaid dresses, along with my wedding dress?

Yes, we can preserve other special outfits like veils, bridesmaid dresses, or even suits along with your wedding dress. Each item is cleaned and packed carefully to keep it in great condition.

Alterations and Tailoring

How long does it take for you to finish an alteration or tailoring job?

Most alterations and tailoring jobs are finished within a week. For more complex work, like wedding dresses, it might take a bit longer. We’ll let you know the expected time frame when you bring in your items.

Can you alter clothes that were not bought from your store?

Yes, we can alter clothes no matter where you bought them. Just bring in your items, and we’ll take care of the rest.

How much do you charge for basic alterations like hemming pants or shortening sleeves?

Prices for basic alterations like hemming pants or shortening sleeves vary depending on the item and the work needed. We always give you a clear price before starting the job, so there are no surprises.

Can you make alterations to formal wear, like suits or dresses for special occasions?

Yes, we can alter formal wear, including suits and special occasion dresses. We make sure your outfit fits perfectly so you look and feel your best at any event.

Do you offer same-day or rush alterations if I need something done quickly?

We offer same-day or rush alterations when possible, depending on the type of work and how busy we are. Let us know your timeline and we’ll do our best to help you out.

Contact

870 Roosevelt Rd Ste D-10
Glen Ellyn, Illinois 60137
Phone (630) 469-8656

Hours

Mon–Fri: 7am–6pm
Sat: 7am–4pm
Sun: Closed

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